Vacation.com

EZguider Book Off!

There have been many famous boxing matches in Las Vegas (who could ever forget Holyfield-Tyson 2?), but none that compared to the battle slugged out yesterday morning in the EZguider Lab room.

You see, we determined that you can shop and book a cruise on EZguider faster than going through a supplier’s Web site or call center. Agents just couldn’t believe it—so we set up the Official Book-Off Content to settle the score.

In one corner, we had OVC’s Heather Wege using EZguider, Vacation.com’s leisure-selling super-solution. In the other corner, we had several experienced agent volunteers ready to use a supplier’s call center or Web site.

All contestants were given the same scenario that included two adults, ages 62 and 65, looking for a choice of 5-7 day Caribbean cruises from Ft. Lauderdale/Port Everglades in a balcony suite with a pre-determined budget, including tax and port charges. They simultaneously started the booking process. We then timed how fast Heather completed the booking on EZguider, and then waited, waited, and waited some more for the other agents to finish.

Through the trials, the winner and new champion was EZguider! EZguider easily knocked out the competition, average six minutes per booking, while Web site bookings averaged 19 minutes and call centers 22 minutes.

Just think how much time you’d save if you booked all your cruises (and tours, and air, and insurance, and pre and post cruise solutions) through EZguider!